Guidelines

1. Reporting Damage

In the event of damage to the equipment, the responsible area within the university will be charged for the necessary repairs or replacements. Let's work together to ensure our equipment stays in great condition.

4. Assembly and Pack-down

The equipment must be returned as it was received with ALL correct parts in their corresponding packaging. Many of our items will have user instructions attached. Please reach out to our team if further information is required.

2. Reservation and Changes

To ensure smooth operations, please submit your equipment rental order at least 3 business days in advance for small orders and 1 week in advance for larger orders. Changes to orders should also be communicated with our team within this timeframe.

5. Transportation

We are not responsible for the transportation of equipment. However, we are more than happy to assist with any questions or guidance regarding transportation options, but the organization and cost of such services will be the responsibility of the individual.

3. Cancellations

Plans can change, and we understand that. If you need to cancel an equipment reservation, please inform us as soon as possible. This helps us manage our resources effectively.

6. Return of Equipment

Equipment must be returned on or before the agreed-upon date and time. Late returns may affect other events and incur additional charges if external replacement equipment must be hired.